Refund Policy

Telugu Film Directors Association (“TFDA”, “we”, “our”, or “us”) provides various association-related services through its website, including Story Registration and other online services. This Refund & Cancellation Policy explains the conditions applicable to payments, cancellations, failed transactions, and refunds made through telugufilmdirectors.com.

1. Story Registration Fees

Fees paid for Story Registration are generally non-refundable once the application has been successfully submitted and payment has been confirmed, as TFDA may begin processing, verification, record creation, and registration-related activities immediately after submission.

Applicants are therefore requested to carefully verify all information and uploaded documents before completing the application and payment.

2. Cancellation of Story Registration

Once a Story Registration application has been successfully submitted and payment has been completed, the applicant cannot ordinarily cancel the registration solely for the purpose of obtaining a refund.

If an application has been submitted incorrectly or requires correction, the applicant may contact TFDA. Any correction or cancellation request will be handled according to TFDA's applicable procedures.

3. Failed Payment

If the amount is debited from the user's bank account but the payment is shown as Failed, Pending, or Incomplete on the TFDA website, users should not immediately make repeated payments unless necessary.

In many cases, the bank or payment service provider may automatically reverse a failed transaction.

Users may contact TFDA with the relevant transaction details if the payment status is not updated within a reasonable period.

4. Duplicate Payments

If a user is accidentally charged more than once for the same Story Registration/application, the duplicate transaction may be eligible for a refund after verification.

The user should provide relevant details such as:

• Applicant name and Story Registration/Application reference
• Registered mobile number or email address
• Transaction/Payment ID
• Payment date and amount
• Any other information reasonably required to verify the duplicate payment

After verification, TFDA may initiate a refund for the confirmed duplicate payment.

5. Refunds Due to Technical Errors

A refund may be considered where payment was successfully collected but the requested service could not be provided due to a verified technical or processing error attributable to the TFDA online system.

Each such request will be reviewed based on the transaction and service status.

6. Incorrect or Incomplete Applications

A refund will ordinarily not be provided where an application cannot be processed because the applicant:

• Submitted incorrect or incomplete information
• Uploaded incorrect, invalid, or insufficient documents
• Submitted duplicate applications
• Failed to comply with applicable Story Registration requirements
• Changed their mind after successful submission and payment

Where possible, TFDA may allow appropriate corrections instead of cancellation, subject to the applicable procedure.

7. Rejected Applications

Submission and payment do not by themselves guarantee acceptance or completion of a Story Registration.

Where an application is rejected due to non-compliance, incorrect information, insufficient documentation, or failure to satisfy applicable requirements, the registration fee may be non-refundable where administrative or processing work has already been undertaken.

Any exceptional refund will be determined by TFDA based on the circumstances of the application.

8. Refund Processing

Where a refund is approved by TFDA, it will generally be initiated to the original payment method used for the transaction.

After TFDA initiates the refund, the time required for the amount to reflect in the user's account may depend on the payment gateway, bank, UPI provider, card issuer, or other financial institution involved.

TFDA is not responsible for processing delays attributable solely to banks or payment service providers after a refund has been successfully initiated.

9. Payment Gateway Charges

Where permitted by applicable rules and law, payment gateway, convenience, processing, or other charges already incurred may not be refundable.

The refundable amount, where applicable, will be determined based on the nature and status of the transaction.

10. Events and Other Paid Services

For paid events or other services offered by TFDA, cancellation and refund eligibility may depend on the specific terms communicated for that event or service.

If separate cancellation/refund conditions are displayed at the time of booking, those specific conditions will apply.

11. How to Request a Refund

For an eligible refund request, please contact TFDA with the relevant application and payment details.

Telugu Film Directors Association (TFDA)
8-3-720/9/2, 1st Floor,
Shalivahana Nagar, Yellareddyguda,
Hyderabad – 500073, Telangana, India

Email: tfda08@gmail.com
Website: telugufilmdirectors.com

Please include the applicant name, registration/application reference, transaction ID, payment date, amount, and reason for the refund request to help us verify the transaction.

12. Policy Updates

TFDA reserves the right to update this Refund & Cancellation Policy when necessary to reflect changes in its services, payment processes, or applicable requirements.